If you change your mind about the course, we will gladly refund the full cost of any course purchased on our website within thirty (30) days of purchase, as long as a certificate of partial completion or certificate of completion has NOT been issued. Once a certificate has been issued, NO REFUND will be available. Refunds will only be issued out if the course has not been completed. We will issue your refund within thirty (30) days of your request. Please contact our support desk at 877.900.0030 to process any refunds.